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Frequently Asked Questions

Frequently Asked Questions

General Community Questions

MWF 9am-6pm
TTH 10am - 6pm
Sat 10am -5pm
Sun 1pm-5pm

The Woodlands, TX

Retreat at The Woodlands is a boutique-style community that offers residents a rare blend of privacy, tranquility, and natural beauty. Tucked away from the main road and surrounded by lush, thoughtfully curated landscaping, Retreat’s grounds serve as a defining brand asset—reflecting the character of The Woodlands and reinforcing harmony with the environment. As a certified IREM sustainable community, Retreat leads with innovation and eco-conscious design, from paperless operations and specialized recycling events to EV charging stations, native plantings, and even a registered bee sanctuary maintained in partnership with The Best Bees Company and The Woodlands Township.

What further sets Retreat apart is its exceptionally tenured onsite team. The service team has remained in place since the property’s original construction, and the community manager has led operations since acquisition—creating unmatched stability, deep operational knowledge, and strong resident relationships in a market where turnover is common. This consistency supports Retreat’s high standards, including its well-received Pooprint program, which reinforces accountability, cleanliness, and a memorable resident experience.

Retreat’s commitment to excellence is reflected in its local and national recognition for customer service, resident satisfaction, landscaping, interior and exterior finishes, and financial performance. As a top-rated community with Kingsley and J Turner, Retreat at The Woodlands stands out as a thoughtfully designed, environmentally responsible, and professionally operated community where residents feel genuinely cared for.

Leasing and Application Process

On the property website www.RetreatAtTheWoodlands.com

Valid government issued ID, proof of income

On the property website www.RetreatAtTheWoodlands.com

Pricing, Fees, & Deposits

Water, Sewer, Electricity, Internet, Phone & Cable

1st of The Month, online via ACH, credit card, debit card or cashier check.

Move-In, Lease Terms

3 months - 14 months

The next steps before move-in are: Arrange electric service with Entergy (see number to call below). - Required
Email our office with your new Entergy electric account number Arrange renter’s insurance (SEE SPECIFIC INSTRUCTIONS BELOW). - Required
All residents, even if you do not have pet, must complete the pet profile setup. - Required
View the “Understanding the Lease Agreement” video. Sign your electronic Lease Agreement via the resident portal. -Required
Pay your prorated move in amount on the resident portal. - Required
Bring your physical ID/Passport with you on the day of move in.
We will need to see a physical copy and cannot release keys with a photocopy, screenshot or picture of your ID/Passport.

Must submit a written 60 days notice to vacate.

Amenities & Lifestyle

24-Hour Health And Fitness Center
Beach Entry Pool with Tanning Island
Pool Side Splash Pad
Cabana with Outdoor Gas Grills
Spacious Conference Room And Business Center
Rentable Covered Parking
Spa Inspired Clubhouse With Gourmet Coffee Bar
Gated Community With Controlled Access
Resident Lounge With Billiards And Multi-Media Center
Private Garages Available
National Green Building Standards Certified
IREM Certified Sustainable Property
Package Receiving
Children’s Game Room
Tranquility Garden w/ outdoor seating & water feature
Dog Park                                                                                                                                                                                                                                                         Electric Car Charging Station
Non-Smoking Community In partnership with The Best Bees Company, Retreat At The Woodlands is an active participant in bee conservation with a honeybee hive.
Gourmet Open Islands Kitchens
42-Inch Custom Wood Kitchen Cabinetry
Granite Countertops
Double Vanity Sinks*
Built In Computer Desks In Select Apartments
Decorative Crown Molding
Garden Tubs
Stand Up Showers*
Extra Storage Available*
Stainless Steel Energy Efficient Appliances
Hardwood Floors In Select Locations
9 Foot High Ceilings
Large Walk-In Closets
Private Patio-Balcony
In Unit Washer/Dryer*
Bathroom Linen Closet*
Two Inch Slat Window Blinds
USB Charging Ports
LED Lighting
Entryway Closet*

Guests

First Come, First Serve

Call box at the front drive through entry gate

Accessibility

Pets

$250-$300 Pet Deposit, $350 - $500 NR upfront pet free, $25/per pet/month pet rent

Neighborhood

Walgreens - 3061 College Park Drive, Conroe TX 77384
Villa Sport Athletic Club & Spa - 4141 Technology Forest Drive, The Woodlands TX 77381
The Shipping Store - 3091 College Park Drive, Conroe TX 77384
Hand and Stone Massage and Facial Spa - 4526 Research Forest Drive, The Woodlands TX 77384
Petsmart - 19075 I-45, Shenandoah TX 77385
Costco - 8185 TX-242, The Woodlands TX 77385
Bike Lane - 17937 I-45, Shenandoah TX 77385
The Woodlands Mall - 1201 Lake Woodlands Drive, The Woodlands TX 77380
Market Street - 9595 Six Pines Drive, The Woodlands TX 77381
Lowe's - 3052 College Park Drive, Conroe TX 77384
United States Postal Service - 10800 Gosling Road, Spring TX 773                                        
The Kitchen - 4526 Research Forest Drive, The Woodlands TX 77381
Jersey Mike's Subs - 3091 College Park Drive, The Woodlands 77384
HEB - 3601 FM 1488, The Woodlands TX 77384
Kroger - 4747 Research Forest Drive, The Woodlands TX 77381
Whole Foods - 1925 Hughes Landing Blvd, The Woodlands TX 77380
Trader Joe's - 10868 Kuykendahl Road, The Woodlands TX 77384
Panera Bread - 3113 College Park Drive, The Woodlands TX 77384
Total Wine - 1900 Lake Woodlands Drive, The Woodlands TX 77380
Crave Cupcakes - 2501 Research Forest Drive, The Woodlands TX 77381
Black Walnut Caf - 9000 New Trails Drive, The Woodlands TX 77381
Nona's Italian Grill - 3091 College Park Drive Suite 185, The Woodlands TX 77384                                                                                              
Como Social Club - 2 Waterway Square Place, The Woodlands TX 77380
The Westin at The Woodlands - 2 Waterway Square Place, The Woodlands TX 77380
Local Pour - 1900 Hughes Landing Blvd, The Woodlands TX 77381
CRU Food & Wine Bar - 9595 Six Pines Drive, The Woodlands TX 77380
Cellar 24 - 6700 Woodlands Parkway, The Woodlands TX 77382
BLEND Bar - 1701 Lake Robbins Drive, The Woodlands TX 77380
Baker Street Pub & Grill - 25 Waterway Ave, The Woodlands TX 77380

The Republic Grille - 4775 W. Panther Creek Dr. Ste 490, The Woodlands TX 77381

David Elementary, Collins Intermediate, Knox Middle School, College Park High School

Sam Houston State University, Lone Star College

Resident Resources

Online on the resident portal via ACH, credit card, debit card or with a cashier's check

Online via the resident portal

Online via the resident portal

Business center & conference room

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